DELIVERY INFORMATION 

We are a new business and are currently only able to deliver within the United Kingdom. We are working on delivering further afield and this service should be coming soon. In the meantime if you have a special request, please feel free to get in touch via our contact page and we will see if we can help. 

Gifts are sent via Royal Mail.  Delivery of post by Royal Mail is usually very reliable.  Please note, Royal Mail do not deliver on Sundays, so if you request a Sunday we will aim to ensure it is delivered on the Saturday before.  

Our current delivery charges are as follows: 

Delivery Method

UK Standard Delivery £3.50 (FREE for items over £50)

Available to UK mainland postcodes only.

 

UK Standard Delivery will be delivered in 3-5 working days from date of posting.

Your order will be processed and sent to you within 3 to 5 working days from receipt of your order.

 

LOCAL COLLECTION

If you live in the Cambridge area and would like to collect your Rose and Rock Gift box, we will do our best to accommodate your request, please get in touch before you place your order via hello@roseandrockuk.com so we can contact you to discuss.

 

LOST PARCELS

Delivery of parcels by Royal Mail is usually very reliable. If unfortunately your gift does not arrive on time we ask that you wait 5 days after the requested delivery date and then email us at hello@roseandrockuk.com with your order number and we will issue a replacement.  This will also enable us to make a claim with the Royal Mail.